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Ecommerce Eye Candy — Omnichannel Holiday Retailing [Infographic]

Today’s infographic from Signal explores omnichannel holiday retailing with detailed information on omnichannel shopper expectations; examples of how retailers are competing for omnichannel shoppers;...

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Four Tips for Delivering Unforgettable Customer Experiences

The sales funnel is dead, and customer experience now reigns. Focusing on the customer experience, defined as the sum of all interactions a customer has with a company, requires a shift in mindset....

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Four Tips for Marketing Success in the Era of Hyperadoption

In 2016, consumers are more willing to try new things and are adopting technologies at an ever increasing speed. This phenomenon is called hyperadoption, a term coined by Forrester Analyst James...

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Ecommerce Eye Candy — Give ‘Em What They Want: Data-Inspired Content...

Whether your customers value your content or just dismiss it as “advertorial” marketing material is determined by one question: Are you producing data-inspired content? In today’s multimedia world,...

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Ecommerce Eye Candy – The Monster List of Marketing Proof Elements [Infographic]

You use your marketing dollars to promote the benefits of your product. But are simple value statements really enough for today’s skeptical consumer? They want proof that what you say about your...

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Ecommerce Eye Candy — Mapping the B2B Buyer Journey [Infographic]

Just as the age of customer experience has arrived for B2C sales, so too must B2B marketers be concerned with understanding and delighting their customers. An important method for doing this is to map...

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Ecommerce Eye Candy — Bad Data Is a Hazard to Your Customer Experience...

The quality of your data can affect every aspect of customer experience. From inbound customer service calls to outbound and multichannel marketing efforts, customer data can make or break customer...

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Get Higher Click-Throughs and Improve Customer Experience With Embedded Content

The explosion in content marketing has made it more and more difficult for online marketers to stand out from the crowd. Whether it is an ecommerce product page, an email marketing piece or a white...

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Ecommerce Eye Candy — The Dark Side of Email Deliverability [Infographic]

One person’s trash is another person’s treasure. At least that’s what they say. But when it comes to email, one person’s spam is another person’s deliverability issue. When sending emails to a list,...

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Ten Tips on Customer Lifecycle Campaigns

Without customers, no company can survive. Without strong customer relationships, no company can truly thrive. Overly broad email marketing campaigns that do not take into account the customer who...

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